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Terms & Conditions

Adler & Marlow

Payment conditions:

Upon initiation, a non-refundable trip planning fee will be charged.

Upon Confirmation: 30% percent of the quoted price is due.

30 days prior to the first date of travel: 70% percent of the above-listed price will be due.

Adler & Marlow reserves the right to cancel the booking if payment is not received according to the terms listed in this document.

Fee for Cancellation:

Written notice of cancellation has to be received by email to concierge@adlermarlow.com and the following % of the total trip cost penalty will be applied from the date of the cancellation notice:

  • More than 45 days: 20% of total trip cost;

  • 44-30 days: 30% of total trip cost;

  • 29 days or less: 100% of total trip cost

Particular contract conditions may apply. When none are specified these General Terms and Conditions apply. Refunds will be made by wire transfer.

Important Disclaimer:

In the event of unforeseen circumstances such as inclement weather, canceled or delayed flights, natural disasters, any personal reasons, etc. that may affect your travel plans or alter your trip plan and your ability to follow the itinerary, we will do our absolute best to accommodate you and offer alternatives. However, we highly recommend purchasing travel insurance to protect yourself in the event of unexpected changes in case a solution cannot be offered, as refunds and reimbursements are not guaranteed.

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