Terms & Conditions

Adler & Marlow

Payment conditions:
Upon Confirmation: 40% percent of the total price is due.
45 days prior to the first day of travel: 60% percent of the price is due.
 

Adler & Marlow reserves the right to cancel the booking if payment is not received according to the present terms.
 


Fee for Cancellation:
Written notice of cancellation has to be received by email to concierge@adlermarlow.com and the following % of total trip cost penalty will be applied from the date of the cancellation notice:

More than 45 days: 30% of total trip cost with a minimum 150 Euro administration fee applied per traveler;



45 – 15 days: 50% of total trip cost with a minimum 400 Euro administration fee applied per traveler;



14 – 8 days: loss of 75% of total trip cost with a minimum 400 Euro administration fee applied per traveler;



7 days or less: 100% of total trip cost



Particular conditions of contract may apply, where no specified these General Terms and Conditions will apply. Refunds will be made by wire transfer.

 


Important Disclaimer:
In the event of unforeseen circumstances such as inclement weather, cancelled or delayed flights, natural disasters, any personal reasons, etc. that may affect your travel plans or alter your trip plan and your ability to follow the itinerary, we will do our absolute best to accommodate you and offer alternatives. However, we highly recommend purchasing travel insurance to protect yourself in the event of unexpected changes in case a solution cannot be offered, as refunds and reimbursements are not guaranteed.

  concierge@adlermarlow.com       Spain:   (+34) 690 823 669          US:   (+1) 347 414 9318

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